Shopping malls should provide greater experiences to repurpose their existence. Some shopping malls are declining while other malls are developing. The ones that are declining are those that never moved beyond the opportunity to shop, eat and watch movies. Those that are developing are the ones that see themselves as a growth of the community center, a third place after home and work to spend time with family and friends. As with many other areas of retail, the future is still there for a mall. There are also more opportunities to utilize the empty spaces in innovative ways.
In the present world of digital commerce, a journey to the mall to shop or hang out is no longer an aspirational activity. It means that culture has passed and generational change has happened. Members of Generation Z i.e., those born between 1996 and 2010, engage first and foremost online, rejecting the physical meetings of old malls. They exchange ideas, socialize, and encourage commerce in a virtual space.
With consumers changing most of their expenditure from physical stores to online and younger generations seeking for novel, in-person lifestyle moments instead of merely products, mall operators must reevaluate their reason for being. Malls should revive their experience model for the purpose of survival in the economic and social environment.
SAP Business One connects mall and facilities management to generate new seamless experience for the consumer, the tenant, and the mall employee that eliminates discord between online and offline world. If there is something wrong, the technology allows all parties for the response to the question of what happened through operational data processing and happening through the experience data management.
As the boundaries between online and offline business become more tarnished, understanding the customer experience is a major thing for malls to consistently repurpose their existence. Experience management is the tool for re-imagining, developing and running the future of malls.
Mall managers and big-chain retailers need not have to involve in an extended thought to digitize their business processes. There are intricacies that need to be stopped in terms of monitoring inventory items, non-inventory items, utility items, AMC, unit allocation, extension and reallocation, lease renewal option, occupancy cost analysis, review of operating expense, and quick execution on inquiry.
When mall managers digitize their operations, it aids them minimize operational costs, gather market intelligence, and helps them in promotion, events and signage management, lease management and renewals.
To achieve the digital battle, big-chain retailers and mega mall need to fundamentally reconsider how and which applications should they set up to automate all billing and financial activities that take care of even the entry-level mall functions.
You need to maintain a track record of inventory items, non-inventory items, utility items, AMC and work order.
You can get real-time access to inventory status for materials and finished goods while simultaneously maintaining a status of good receipts against the order, material issue and returnable/non-returnable gate pass.
You can manage the most complicated lease scenarios, occupancy cost analysis, lease audit, rent and escalation reminder, operating expense review, unit allocation, extension and reallocation, and lease renewal option with ERP.
You can completely manage the calendar for upcoming events and promotion. You can efficiently record and monitor event promotions and manage various departments such as engineering department, fire and safety department, maintenance, security, housekeeping and legal department.
It aids in inspection and lubrication of current equipment. You must keep installed equipment, monitor fault & failures using relevant techniques and it helps to upgrade current equipment facilities.
SAP Business One ERP for mall & facilities industry can facilitate the complete ordering process with ease from placing an order to delivering a product. Robust system is reliable for managing process right from selecting, packaging, shipment, and delivery of the order.
It is possible to connect the POS operations with the head office operations. Here, you can either set up a SAP solution such as SAP Customer Checkout, or preferably connect your existing EPOS solution. As a result, customers can make payment for the products they have ordered safely and quickly.
SAP Business One for Mall & Facilities Industry can consolidate barcode scanning with printing and payment process mechanism to enable a secure and smooth transaction. Further, customer accounts management feature enables you to deposit, credit and discount against the customer’s account directly.
SAP Business One for Mall & Facilities Industry provides stock adaption and management at your fingertips. The real-time sales and stock updates enable you to make better decisions quickly to avoid the ‘no-stock’ situation. You can assure that replenishment orders are placed when the stock is needed, not when it runs out, assuring a constant flow of stock from manufacturer to store to customer by using automated process. You can maintain the right items ready at your store when your customers arrive.
It is feasible to automate the processes of merchandise planning, stock forecasting, and real-time replenishment.
SAP Business One for Mall & Facilities Industry is one of the most effective and leading ERP software solutions that help you in management and controlling of multiple marketing channels for your mall & facilities business. You can incorporate sell-by dates for foodstuffs or medicines by using traceability.
SAP Business One for Mall & Facilities Industry provides a full range of deals, discounts, coupons, and promotional offers. You can effortlessly manage the loyalty program and gain a customer loyal base to encourage your business.
Replenishment Planning is a major factor for the successful mall & facilities business because it can reduce the possibility of a ‘no stock’ scenario. The replenishment management is subject to in-stock quantity, minimum order quantity, open sales order, and many more. All these factors contribute in improving the sales forecasting and SAP Business One for Mall & Facilities Industry can automate these factors to improve the process.
You can make better decisions quickly with real-time data accessible on inventory, cash flow, and store management. You can get the data based on sales updates and price to forecast the product demand more productively.
Zyple Software Solutions Pvt Ltd provides valid solutions that help in eliminating the key areas of mall and facilities industry, like data and inventory visibility, e-commerce solution, improving customer experience, product availability and fast delivery and safe POS for customer data security.